Terms & Conditions

1. Definitions

In these terms, the following words have the meanings set out below.

• "Company", "we", "us": Artsy Wall New Building Materials Trading Co., Ltd., operating as Artsy Wall Partners.
• "Client": the business requesting or receiving our coordination services.
• "Written Agreement": the quotation, proforma invoice, order confirmation, or contract signed or confirmed in writing for a specific project.
• "Partner": a third-party manufacturer, carrier, broker, or service provider we coordinate with on a project.

2. Website information is not an offer

The content of this website (including service descriptions, process explanations, and examples) is provided for general information only. It does not constitute a binding offer, a price commitment, or a guarantee of availability.

Definitive scope, pricing, payment, production, delivery, and return terms for any project are established exclusively in the Written Agreement for that project.

3. Quotations and validity

Quotations are prepared for a specific brief and remain valid for the period stated on the quotation. A quotation may be conditional on supplier availability, raw-material status, and production capacity at the time of confirmation.

If conditions change before an order is confirmed, we will notify the Client and issue a revised quotation where needed.

4. Orders and commencement

Production or procurement begins only after the required approvals (such as sample or specification approval) have been received and any agreed advance payment has been made, as set out in the Written Agreement.

5. Information provided by the Client

The Client is responsible for the accuracy and completeness of the information it provides, including measurements, technical drawings, quantities, intended use, brand requirements, and delivery details.

We plan and coordinate each project on the basis of this information; consequences arising from inaccurate or incomplete information rest with the Client, except where mandatory law provides otherwise.

6. Intellectual property

Where the Client supplies designs, drawings, trademarks, or other materials, the Client confirms that it holds the rights or permissions needed for their use in the project and remains responsible for that use.

The website, its design, texts, and the Artsy Wall Partners brand assets belong to the Company and may not be copied, reproduced, or used without our prior written permission.

7. Third-party services

Shipping, production, customs, and similar services are coordinated with Partners. The service conditions of the relevant Partner may additionally apply to the related part of a project, and will be reflected in the Written Agreement where relevant.

8. Responsibility

Responsibilities for each project are assessed within the scope of the applicable order, quotation, and Written Agreement. Nothing in these terms removes rights that mandatory law grants to the Client.

9. Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last revised. Material changes do not affect Written Agreements already in force.